1. Information We Collect

We only collect information necessary to operate effectively and deliver you the best experience with our products and services. This includes:

a) Personal Identification Information:

  • Full Name
  • Phone Number
  • Email Address
  • Mailing/Billing Address
  • Company Name (if applicable)

b) Transaction Information:

  • Order history
  • Invoices or receipts
  • Payment method (we do not store full credit/debit card numbers)

c) Communication Records:

  • Emails, phone calls, or messages exchanged with our staff
  • Customer service inquiries or feedback

d) Website and Technical Data (if applicable):

  • IP address
  • Browser type and device information
  • Usage data (e.g., pages visited, duration)

2. How We Use Your Information

We use your information strictly for business purposes, such as:

  • Processing and fulfilling your orders
  • Communicating with you regarding your order status or queries
  • Improving our products, services, and customer experience
  • Managing internal operations such as accounting and inventory
  • Complying with legal or regulatory requirements
  • Sending occasional updates, promotions, or service notifications (only with your consent)

3. How We Store and Protect Your Data

We implement industry-standard practices to ensure your personal information is stored securely and protected from unauthorized access, alteration, disclosure, or destruction.

Measures include:

  • Secure databases and password-protected systems
  • Regular software and security updates
  • Access restricted to authorized personnel only

While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may only share data under the following conditions:

  • With your explicit consent
  • When required by law, regulation, court order, or governmental request
  • With trusted service providers who assist us in operating our business (e.g., courier companies), under strict confidentiality agreements

5. Your Rights and Choices

You have the right to:

  • Access, review, and correct your personal information
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw your consent for marketing communications at any time
  • Ask how your data is being used

To exercise any of these rights, contact us using the details below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting records).

7. Cookies and Website Tracking (If applicable)

Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand user behavior, preferences, and troubleshoot technical issues.

You can choose to disable cookies through your browser settings, though this may impact certain website functionalities.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any significant changes will be communicated via our website or directly to customers when necessary.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

📞 Phone: 017-6514396
📧 Email: clcopierprinting@hotmail.com
🕘 Operating Hours: Monday – Friday | 9.00 AM – 6.00 PM